Terms of Service

By accessing or using TradeInsights (the "Service" or "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

• You must be at least 18 years of age to use the Service.
• You represent that you have the legal capacity to enter into a binding agreement.
• If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

TradeInsights is a trading journal, analytics, and performance tracking platform. The Service includes: trade logging, automated broker synchronisation, AI-powered analytics and insights, performance reports, risk management tools, and mobile/desktop access.

The Platform uses artificial intelligence to generate analytics, insights, pattern recognition, and performance observations. You acknowledge that:

• AI-generated content is for informational and educational purposes only.
• AI outputs may contain errors, inaccuracies, or misinterpretations of data.
• You must not rely on AI-generated insights as the sole or primary basis for any trading or investment decision.
• The Platform makes no representations or warranties regarding the accuracy, completeness, or reliability of AI-generated content.
• Past performance analysis does not predict or guarantee future results.
• All trading and investment decisions are made at your own risk and discretion.

Nothing on the Platform constitutes financial advice, investment advice, trading advice, or any other sort of professional advice.

• The Platform does not recommend any specific investments, securities, trading strategies, or courses of action.
• You should consult with a qualified financial adviser, broker, or other professional before making any financial decisions.
• The Platform's analytics, charts, metrics, and reports are tools for self-reflection and record-keeping, not recommendations.
• The mention or display of any security, asset, or instrument does not constitute a recommendation to buy, sell, or hold.

• You must provide accurate, current, and complete registration information and keep it updated.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify TradeInsights immediately at info@tradeinsights.io of any unauthorised use of your account.
• TradeInsights reserves the right to suspend or terminate accounts that violate these Terms.

The Platform connects to third-party brokerages via APIs to import your trade data.

• TradeInsights is not affiliated with, endorsed by, or partnered with any brokerage unless explicitly stated.
• You authorise TradeInsights to access your brokerage data via read-only API connections that you configure.
• TradeInsights does not store brokerage login passwords. Connections are made via OAuth tokens or read-only API keys provided by you.
• TradeInsights is not responsible for: (a) errors or inaccuracies in brokerage data; (b) delays in data synchronisation; (c) interruptions in brokerage API availability; or (d) changes to brokerage API terms.
• You are responsible for verifying the accuracy of all imported trade data.

While TradeInsights strives to accurately import and display trade data, the Platform does not guarantee the accuracy, completeness, or timeliness of any data.

• Calculations including profit/loss, win rates, risk metrics, and portfolio analytics are provided for informational purposes and may contain errors.
• You should independently verify all data and calculations before relying on them for any purpose.
• Discrepancies between Platform data and brokerage records should be resolved by reference to official brokerage statements.

• The Service is offered on a subscription basis. Current pricing: Premium at $19/month, Pro at $29/month.
• Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• You may cancel at any time through your account settings; cancellation takes effect at end of the current billing period.
• No pro-rated refunds are provided for partial billing periods except as required by applicable law. See our Refund Policy for details.
• TradeInsights reserves the right to change pricing with 30 days' advance notice.
• If payment fails, TradeInsights may suspend access until payment is resolved.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to reverse engineer, decompile, or disassemble any part of the Service.
• Scrape, crawl, or use automated means to extract data from the Service without prior written consent.
• Resell, redistribute, or commercially exploit the Service or any data obtained from it.
• Interfere with or disrupt the Service's infrastructure, servers, or networks.
• Attempt to gain unauthorised access to other users' accounts or data.
• Use the Service to develop a competing product or service.
• Upload malicious code, viruses, or other harmful material.
• Misrepresent your identity or affiliation with any person or organisation.
• Share account credentials with third parties.

• All content, features, functionality, software, algorithms, AI models, designs, and trademarks of the Platform are owned by TRADEINSIGHTS JOURNAL LTD and protected by applicable intellectual property laws.
• You retain ownership of your own trade data.
• By using the Platform, you grant TradeInsights a limited, non-exclusive, royalty-free licence to process your data solely for the purpose of providing the Service.
• You may not copy, modify, distribute, or create derivative works of any Platform content without prior written permission.

You agree to indemnify, defend, and hold harmless TRADEINSIGHTS JOURNAL LTD and its owner(s), officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: your use or misuse of the Service; your violation of these Terms; your trading or investment decisions; your violation of any applicable law or third-party rights; or any content or data you upload to the Platform.

• Any dispute shall first be attempted to be resolved through good-faith negotiation for 30 days.
• If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
• Arbitration shall be conducted in Delaware.
• Class Action Waiver: Dispute resolution proceedings will be conducted only on an individual basis — not in a class, consolidated, or representative action.
• The arbitrator's decision shall be final and binding.

These Terms shall be governed by the laws of Delaware, without regard to conflict of law principles. Legal proceedings not subject to arbitration shall be brought exclusively in the courts of New Castle County, Delaware.

• TradeInsights may suspend or terminate your account at any time, with or without cause or notice.
• Upon termination: your right to access the Service ceases immediately; TradeInsights may delete your data after a 30-day retention period; Sections 10–15 survive termination.
• You may terminate your account by cancelling your subscription and requesting account deletion in Settings.

• TradeInsights reserves the right to modify these Terms at any time.
• Material changes will be communicated via email or prominent notice at least 30 days before taking effect.
• Continued use of the Service after changes take effect constitutes acceptance.

• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Entire Agreement: These Terms constitute the entire agreement between you and TradeInsights regarding the Service.
• Waiver: Failure to enforce any provision does not constitute a waiver.
• Assignment: You may not assign your rights. TradeInsights may assign freely.
• Force Majeure: TradeInsights is not liable for delays or failures due to circumstances beyond its reasonable control.
• Contact: info@tradeinsights.io